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Sometimes this manual synchronization worksįourth trick – OST file corrupted, try renaming itĬhange the OST file name with these steps:.

Wait until the synchronization process gets completed.

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Now, go to the Send/Receive tab on the Outlook menu bar and then click on Update Folder option.

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On the Properties dialog box, click on Clear Offline Items option.

Go to the Outlook OST mailbox (connected with Exchange Server) and right-click on the shared mailbox folder.

Use the below given steps to perform manual synchronization of the OST folders. Third trick – Synchronize Offline Folders Public folders favorites are enable under the Cached Exchange Mode Settings section in

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Note: Please ensure that the two options Download shared Folders and Check within the shared mailbox, if the synchronization issue is resolved.On fourth step, select the checkbox Use Cached Exchange Mode and click on OK. Now close the Outlook application and then restart it.This has disabled the Cached Exchange Mode. Click on Advanced tab, then under Cached Exchange Mode Settings section, clear the checkbox Use Cached Exchange Mode and click on OK.On Server Settings page, click on More Settings option.Select your Exchange account and click on Change option.

Go to File>Account Settings>Account Settings. Perform the following steps for this action: Cached Exchange Mode Settingsĭisable cached mode, restart Outlook, Enable cached mode See, if performing this action has resolved the issue. To reconnect the shared mailbox, repeat steps from 1 to 6 and then from Advanced tab, select your shared mailbox and click Add to connect it again.Select Advanced tab, then select your shared mailbox and click on Remove option.On the next Server settings page, click on More Settings.In Email accounts page, select your Outlook profile and click on Change option.

Press Windows+R, type Control Panel to open Control Panel.

Native Methods to resolve shared mailbox synchronization issue Try disconnecting and reconnecting shared mailboxĬlose your Outlook application and perform this action with the following steps: Let us discuss what all tricks the Outlook user can try on this scenario. That is why he takes help from the manual tricks in order to get rid or resolve this synchronization issue in shared mailbox. The user cannot claim any reason responsible for this synchronization issue with determination. This synchronization issue is common among Outlook 2010, Outlook 2013 and Outlook 2016 versions. Such conditions can halt the progress of work in between. The symptoms including unable to access or receive the emails from the shared mailbox by a user or a message is sent but not received by the other user. Access delegation is also convenient with the same name feature available in the Account Settings of the application.īut as there is always the chance of other Outlook errors, synchronization issue can develop any time while trying to access the shared mailbox by the authorized user. It is easy to add the shared mailbox in the Outlook application using Account Settings feature using the Advanced tab in the More Settings of the selected Exchange account. So, shared mailboxes have an important role in Outlook application and convenient for team work in any organization.

Sharing responsibilities, resolving and putting up enquiries.

Offline working within the Exchange environment.

Outlook calendar sharing facility for added users.

Centralized account for access, sending and sharing information.

Synchronized working in team at a single place.

Some exclusive benefits of the shared mailbox are They can collectively share and receive information via emails at a centralized mailbox platform. For unaware and new users, shared mailbox is a mailbox allowed in Outlook that can be accessible by more than 1 user with provided access permissions.

Most Outlook users might be aware of the shared mailboxes and its uses.

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